Shipping policy
Shipping Policy
Thank you for choosing KONGWE. We are committed to providing you with a seamless and satisfying shopping experience, which includes prompt and reliable shipping. Here are the details of our shipping policy:
1. Processing Time:
- Once your order is placed, please allow 1-2 business days for order processing and verification.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
2. Shipping Methods:
- We partner with trusted shipping carriers to ensure your sunglasses are delivered safely and efficiently.
- You can select your preferred shipping method during the checkout process. Common options include standard shipping, expedited shipping, and international shipping.
3. Shipping Times:
- Shipping times may vary depending on your location, the shipping method selected, and other factors beyond our control.
- For orders within the domestic United States, standard shipping typically takes 3-7 business days. Please note that these are estimated times and not guaranteed delivery dates.
- International orders may take longer to arrive, typically ranging from 7-21 business days, depending on the destination and customs clearance processes.
4. Order Tracking:
- Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package.
- Please allow a few hours for the tracking information to become available after receiving the shipment confirmation email.
5. Shipping Restrictions:
- We currently ship to select countries. During the checkout process, you can verify if we ship to your specific location.
- We are not responsible for any customs duties, taxes, or fees that may be imposed by your country's customs department. These charges, if applicable, are the responsibility of the customer.
6. Address Accuracy:
- Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdelivery of your order.
- We are not responsible for packages that are undeliverable due to incorrect addresses provided by the customer.
7. Shipping Costs:
- Shipping costs will be calculated based on the destination, weight, and dimensions of your order. The shipping cost will be displayed during the checkout process.
If you have any further questions or need assistance regarding shipping, please feel free to contact our customer support team. We are here to help and ensure that your sunglasses reach you in a timely manner, allowing you to enjoy your new eyewear with confidence.
Thank you for choosing KONGWE. We are committed to providing you with a seamless and satisfying shopping experience, which includes prompt and reliable shipping. Here are the details of our shipping policy:
1. Processing Time:
- Once your order is placed, please allow 1-2 business days for order processing and verification.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
2. Shipping Methods:
- We partner with trusted shipping carriers to ensure your sunglasses are delivered safely and efficiently.
- You can select your preferred shipping method during the checkout process. Common options include standard shipping, expedited shipping, and international shipping.
3. Shipping Times:
- Shipping times may vary depending on your location, the shipping method selected, and other factors beyond our control.
- For orders within the domestic United States, standard shipping typically takes 3-7 business days. Please note that these are estimated times and not guaranteed delivery dates.
- International orders may take longer to arrive, typically ranging from 7-21 business days, depending on the destination and customs clearance processes.
4. Order Tracking:
- Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package.
- Please allow a few hours for the tracking information to become available after receiving the shipment confirmation email.
5. Shipping Restrictions:
- We currently ship to select countries. During the checkout process, you can verify if we ship to your specific location.
- We are not responsible for any customs duties, taxes, or fees that may be imposed by your country's customs department. These charges, if applicable, are the responsibility of the customer.
6. Address Accuracy:
- Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdelivery of your order.
- We are not responsible for packages that are undeliverable due to incorrect addresses provided by the customer.
7. Shipping Costs:
- Shipping costs will be calculated based on the destination, weight, and dimensions of your order. The shipping cost will be displayed during the checkout process.
If you have any further questions or need assistance regarding shipping, please feel free to contact our customer support team. We are here to help and ensure that your sunglasses reach you in a timely manner, allowing you to enjoy your new eyewear with confidence.